Privacy Policy

Who we are

Our website address is: This Turtle Wax Pro Super Hard Shell Finish website is not operated by Turtle Wax, Inc. This website is operated by Transchem Pro Inc. under license from Turtle Wax, Inc., and Transchem Pro Inc. is responsible for any and all content and operations associated with same. This website is a product site of and the Privacy Policy below extends to both sites as a collective group.

Personal Data

If you browse the Turtle Wax Pro Super Hard Shell Finish website, you may generally do so anonymously without providing any personal information. However, there are cases in which we may ask you for personal data. For example, we will occasionally conduct online surveys to better understand the needs and profile of our visitors. In addition, we may request personal information when you register to receive additional information regarding our products and services, sign up for a newsletter, or send us a question. Even if you choose not to give information we request, you can still visit most of the Super Hard Shell Finish website, but you may be unable to access certain options, offers, and services.

In case you change your mind or wish to update or delete personal information (such as your zip code), we will endeavor to correct, update or remove the personal data you give us. You can do this by contacting us at the contact points specified below.

Turtle Wax Pro Mailings

If you provide us with personal information, and choose to join our email list, we will place you on that list to receive e-mail regarding product updates, special offers, important issues and new products of Turtle Wax Pro and Super Hard Shell Finish. If you do not wish to receive e-mail updates, please contact us at the contact points specified below.

Use of Personal Data

Personal information provided by users who are 13 or more years of age may be used for marketing and promotional purposes by Turtle Wax Pro. Turtle Wax Pro does not rent, sell or otherwise distribute to third parties, your personal information entered on this site without your consent, unless required by law or as disclosed to you when the information is collected. If you do provide us with consent to share your information with other companies, we may share your information with companies who offer products and services that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers and information, or to ask for your feedback on products and programs that they think may be of interest to you. While we use all reasonable efforts to safeguard the confidentiality of your information, Turtle Wax Pro will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. Turtle Wax Pro also reserves the right to change or update this policy, or any other policy or practice, at any time, with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to the Turtle Wax Pro site.

We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize Turtle Wax Pro website content and advertising to deliver a better experience to our users.

Cookies and IP Tracking

This site may use cookies for site administration purposes. If for any reason you wish to not take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the Turtle Wax Pro website.

This website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our website. No personal information is obtained; rather, just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

Special Cases

Turtle Wax  Pro reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Turtle Wax Pro website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Policies for Children

Turtle Wax Pro encourages parents and guardians to monitor and participate in their children’s online activities. Unless you are viewing a website directed specifically to children, no information should be submitted to this site by users under 13 years of age, and users under 13 years old are not allowed to register for newsletters, clubs or activities. In addition, users under 18 years of age are not allowed to make purchases or participate in contests, except for those specifically directed to children. Where appropriate, Turtle Wax Pro may ask you to indicate your age to verify compliance with these policies.

Turtle Wax Pro does not knowingly collect information from our guests under 13 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever. We do not allow guests known to be under 13 years of age to receive direct marketing communications from Turtle Wax Pro or from third parties.

Linked Sites

Please be advised that our website may contain links to third party websites. The linked sites are not under the control of Turtle Wax Pro or Super Hard Shell Finish, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

Contact Information

Questions about this privacy policy should be directed to:

Transchem Marketing Department

Head Office:
1225 Franklin Blvd.
Cambridge, ON

Questions about our products should not be directed to this address and will not be replied to.

If you would like your email address removed from our database, please send an email to: and type the word “Remove from Mailing List” in the subject line.

Please use this contact information only for legal and privacy policy matters. For all other inquiries, refer to the Contact Us section of our website.